How To Send Us Artwork

For best results please provide us with camera-ready art in a vector file format. Submit your art file via this form or attach your file and e-mail to Make sure you include an explanation of what you want. That is do you want it printed, or embroidered, how many colors, what size, what location on the jersey, how many jerseys or pieces. This all affects the decoration price.

You will get the best result if the file is a vector-based format. CustomJersey supports all popular image and vector file formats. There are file size limit for each image uploaded. If you encounter any problems with your upload, send it to us using this form and we'll take care of it for you!

  • .ai - Adobe Illustrator Document
  • .ps, .eps - PostScript File
  • .jpg - JPEG Image
  • .psd - Adobe Photoshop Image
  • .bmp - Bitmap Image
  • .gif - GIF Image
  • .png - PNG Image
  • .wmf - Windows Metafile


That means that files created in an illustration program (vector files) like Adobe Illustrator, Macromedia FreeHand or CorelDraw and the file can be properly color-separated and printed at the proper resolution. If it is in a bitmap format like PNG, JPEG, BMP which are formats generated from programs like Adobe Photoshop, Paint, Paintshop Pro and others, we may or may not be able to use the file. We will let you know if additional processing is required to use your file. 

The first issue is RESOLUTION. The resolution of the bitmap file must be at least 200 dpi at the final size of the art. This creates very large files which are too large to e-mail and must be sent to us on disk. If all you have is a bitmap file at a small size or a low resolution, we will have to re-create the art.

The second issue is COLOR SEPARATION. If you have a multi-color logo and it is created in a bitmap file format, it cannot be separated using spot colors (e.g. red, green and purple). It can only be separated using process colors (CMYK). This means you have to print the crest using four colors, or we must convert the file into a useable form which will result in additional art charges.

We cannot use art created in a word processing or presentation software program like the Microsoft Office suite files (.ppt, .doc, .xls). Art must be re-created and may incur in additional charges.

WE CANNOT USE LOGOS AND ARTWORK COPIED FROM WEBSITES. The resolution is very low and cannot be enlarged. We can use it as a guide to re-create the art.

Please send us a message or text us if you have any questions about file formats and whether they can be used.

BUSINESS CARDS can be used but there will be a loss of quality as a result of enlargement and will have to be cleaned up resulting in additional art charges.

FAXES and PHOTOCOPIES can be used only as a guide for us to create your art resulting in art charges.

You may supply PRINTED GARMENTS as a sample, but keep in mind the artwork will have to be completely re-created resulting in additional art charges.

Maximum SCREEN PRINT dimensions are 12" x 14". Branded orders have a maximum printed area of 16" x 17"

Maximum EMBROIDERY dimensions are 15" x 9". Minimum lettering size is 1/4-inch high.

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