Follow these 3 simple steps to place a custom order with us!
STEP 1: Request A Quote / Mock-up
Our customers can request a quote via the quote request form or by sending a text to our Sales Team at (888) 202-3117. Either way an itemized Estimate will be shared via email. The initial estimate gives a good overall cost for the order including any set-up fees and shipping costs.
We typically send customers a proof of the jersey/uniform design (mock-up) along with the estimate prior to an order being placed (more info: How To Send Us Artwork). Once the estimate is updated it will be emailed back for review and approval.
STEP 2: Invoicing & Payment
Once the estimate has been approved we generate an invoice customers are able to pay online. This invoice includes the finalized roster and mock-up. (more info: Payment methods, shipping costs and our return policy)
STEP 3: Production & Shipment
After receiving payment, the order will be scheduled into production. At this time no roster or design changes can be made. If a final design / proof needs to be made this will be shared with the customer prior to production start. Custom items or stock items that are going to be customized with lettering or numbering take approximately four to six weeks for production. Additionally, allow 2-7 days for shipping depending on what method you choose to ship.